No. Not even close.
Our cables operate at between 40ºF to 90ºF so they will not melt or damage any surface or material they come into contact with. Except chocolate. Our cables will thoroughly melt chocolate.
Trustindex verifies that the original source of the review is Google.
Their customer service is top notch. Super helpful and they even created a diagram that clearly illustrates what needs to be done for my particular project.Posted on Google![]()
Cory GalsterApril 26, 2026Trustindex verifies that the original source of the review is Google.
WOW! I'm a DIYer with a lot of questions living in heavy snow country. Other companies steer me onto chat that they don't answer. Matt of Radiant took all the time I needed & was VERY knowledgeable. I love that they sell gutter heat tape separators (which local outfits had never heard of!). If you also find their website more informative than others... YES!!! I've placed my order knowing it's with the best.Posted on Google![]()
Chris EnglundDecember 18, 2025Trustindex verifies that the original source of the review is Google.
Great product, great communication and great service. Highly recommendPosted on Google![]()
Rick LaFleurSeptember 30, 2025Trustindex verifies that the original source of the review is Google.
I contacted radiant solutions company through their contact us tab on the website. Matt answered my email very promptly. I had a few more questions so I sent him another email and he called me right back by phone instead of chatting back-and-forth n email. He took the time to answer all my questions and give me inside tips on installation. I highly recommend them and I highly recommend Matt as a sales / customer service representative.Posted on Google![]()
Anthony MarinoJuly 9, 2025Trustindex verifies that the original source of the review is Google.
We are so pleased with the service and product from this company. The self regulating pipe heating cables that we have purchased have kept our pipes in our RV from freezing and running smoothly in this super cold winter. They have been easy to install and monitor. I would highly recommend ALL of the products from this company.Posted on Google![]()
Kelly BarnettJanuary 20, 2025Trustindex verifies that the original source of the review is Google.
I've worked with these guys a few times now and they've been super helpful every time and are great to work with!Posted on Google![]()
JJ BlueNovember 16, 2023Trustindex verifies that the original source of the review is Google.
Amazing products and the best customer service! Have used them for a while and will continue to do so. This company is great to work with.Posted on Google![]()
Jason RohlingOctober 17, 2023Trustindex verifies that the original source of the review is Google.
This is a fantastic company with well thought out and high-quality products. The 'kits' for cable ends, tees and terminals are complete and easy to install. All instructions are complete and excellent support is available. The paper installation manual is a complete planning and installation guide. Company support is first rate. Highly recommended vendor.Posted on Google![]()
Mark StiegemeierOctober 2, 2023Trustindex verifies that the original source of the review is Google.
Excellent products from an outstanding company. Very glad everything is American made and it shows! I contacted the company twice before ordering and I received an answer within the hour. Shipping was vey fast since I ordered on Friday and was delivered on Monday! The 10 year warranty is superior and instructions are clear. There is not another heat cable on the market that even come close to these guys.Posted on Google![]()
Paul BaragerAugust 8, 2023Trustindex verifies that the original source of the review is Google.
Great installation of heat tape on two roof sections. Installer showed up on time, did a professional job, and checked that it worked.Posted on Google![]()
Eric BresslerAugust 5, 2023Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more








Our cables operate at between 40ºF to 90ºF so they will not melt or damage any surface or material they come into contact with. Except chocolate. Our cables will thoroughly melt chocolate.
Yes. Pipe Freeze Pro can be used on any commonly available pipe material including PEX, PVC, ABS, galvanized steel, copper and cast iron. This cable operates at somewhere between 40ºF and 90ºF so it will not melt anything.
Heat Tape PRO can be use with any gutter system made, be it open, closed, metal, plastic, vertical or horizontal. Heat Tape PRO will work throughout the winter to keep an ice free path open for water so it can escape and move away from your home.
Keep in mind that if your home has ice dams in addition to ice in your gutters, you will want to install Heat Tape PRO on your roof to address that problem as well. Heat Cable in the gutters alone will not manage problematic ice on the roof surface.
Once it turns on, the self-regulating aspect takes over and directs heat to the area(s) of the cable that are in contact with the cold. The thermostat should be positioned outside of the insulating layer so it can effectively read the temperature of the air.
We are building a hand guide to identify what kind of roof you have and find the clips that can/should be used with that roof-type.
View the Guide Explaining What Clips You Need Here
We have a guide on How to Measure for Purchasing Heat Tape that will help you. Once you have your measurements, you can find our Heat Tape Calculator here.
As the manufacturer we do not recommend using exension cords but we recognize that many customers do it. If you must use an extension cord, then buy the shortest cord necessary to do the job and make sure it is a 12 gauge thickness.
Because our heat cable can be overlapped, there is no specific way to wrap valves. A simple loop of cable around the body of the valve will be enough. A couple things to remember. First, try to keep the cable in contact with the valve so the heat transfers effectively from the cable to the valve. Next, do your best to insulate the valve to protect it from the cold. This often means getting a little creative with the same insulation you use for the pipe. You can use a scissors to cut the insulation into one or more shapes and then secure those shapes to the valve with tape (duct tape works well). Speaking of tape, remember to use our fiberglass installation tape to secure the cable to the pipe.
Yes. When the Heat Tape is plugged into a working outlet the plug will light up.
Note:
If you are using a Thermostatic switch like the ThermaCord with Heat Tape Pro, the plug on your heat tape will only be lit up when the ambient temperature is low enough and your ThermaCord has switched on power to your Heat tape. (for Pipe Freeze Pro, the thermostatic switch is integrated and comes after the plug, so your plug should be illuminated)