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Stop ice problems before they begin.

Protect your roof, gutters and pipes with Radiant Solutions heat cable.

Shop Heat Tape Products

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Their customer service is top notch. Super helpful and they even created a diagram that clearly illustrates what needs to be done for my particular project.
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Cory Galster profile picture
Cory Galster
April 26, 2026
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WOW! I'm a DIYer with a lot of questions living in heavy snow country. Other companies steer me onto chat that they don't answer. Matt of Radiant took all the time I needed & was VERY knowledgeable. I love that they sell gutter heat tape separators (which local outfits had never heard of!). If you also find their website more informative than others... YES!!! I've placed my order knowing it's with the best.
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Chris Englund profile picture
Chris Englund
December 18, 2025
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Great product, great communication and great service. Highly recommend
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Rick LaFleur profile picture
Rick LaFleur
September 30, 2025
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I contacted radiant solutions company through their contact us tab on the website. Matt answered my email very promptly. I had a few more questions so I sent him another email and he called me right back by phone instead of chatting back-and-forth n email. He took the time to answer all my questions and give me inside tips on installation. I highly recommend them and I highly recommend Matt as a sales / customer service representative.
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Anthony Marino
July 9, 2025
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We are so pleased with the service and product from this company. The self regulating pipe heating cables that we have purchased have kept our pipes in our RV from freezing and running smoothly in this super cold winter. They have been easy to install and monitor. I would highly recommend ALL of the products from this company.
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Kelly Barnett profile picture
Kelly Barnett
January 20, 2025
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I've worked with these guys a few times now and they've been super helpful every time and are great to work with!
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JJ Blue profile picture
JJ Blue
November 16, 2023
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Amazing products and the best customer service! Have used them for a while and will continue to do so. This company is great to work with.
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Jason Rohling profile picture
Jason Rohling
October 17, 2023
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This is a fantastic company with well thought out and high-quality products. The 'kits' for cable ends, tees and terminals are complete and easy to install. All instructions are complete and excellent support is available. The paper installation manual is a complete planning and installation guide. Company support is first rate. Highly recommended vendor.
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Mark Stiegemeier profile picture
Mark Stiegemeier
October 2, 2023
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Excellent products from an outstanding company. Very glad everything is American made and it shows! I contacted the company twice before ordering and I received an answer within the hour. Shipping was vey fast since I ordered on Friday and was delivered on Monday! The 10 year warranty is superior and instructions are clear. There is not another heat cable on the market that even come close to these guys.
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Paul Barager profile picture
Paul Barager
August 8, 2023
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Great installation of heat tape on two roof sections. Installer showed up on time, did a professional job, and checked that it worked.
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Eric Bressler profile picture
Eric Bressler
August 5, 2023
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FAQs

Frequently Asked Questions

No.

Heat tape cables should not be installed in any permanently hidden areas.

Pipe Freeze Pro’s integrated thermostat turns power on and off automatically to the cable to save electricity. The thermostat is the lump located between the power cord and the heat cable. The thermostat triggers the cable to turn on at 37ºF and off at 50ºF, with a sensitivity range of +/- 4ºF.  It’s a great feature that makes Pipe Freeze Pro unique among heat cables on the market.

Can Pipe Freeze Pro get wet?

Yes and no. The cable is approved for exposure to wet conditions but you should keep the thermostat dry for proper operation.

Does the thermostat/sensor need to be touching the Pipe?

No. The thermostat need only be exposed to cold air. It does not hurt to have the thermostat attached to the pipe but it is not necessary. If you choose to attach it to the pipe keep in mind that the thermostat should not be covered with insulation.

Should the thermostat be under the insulation?

No. You want the thermostat to react to the cold environment so it triggers the Pipe Freeze Pro to turn on.

As the manufacturer we do not recommend using exension cords but we recognize that many customers do it. If you must use an extension cord, then buy the shortest cord necessary to do the job and make sure it is a 12 gauge thickness.

Yes. When the Heat Tape is plugged into a working outlet the plug will light up.

Note:
If you are using a Thermostatic switch like the ThermaCord with Heat Tape Pro, the plug on your heat tape will only be lit up when the ambient temperature is low enough and your ThermaCord has switched on power to your Heat tape. (for Pipe Freeze Pro, the thermostatic switch is integrated and comes after the plug, so your plug should be illuminated)

Yes.

Heat Tape Pro & Piper Freeze Pro can both overlap and/or touch itself in your installation.

Heat Tape Pro

It’s fine to overlap your heat tape pro, or have it touching itself in your install. The cable only itself heats up to less than 100ºF at most. This is plenty of warmth to stop ice dams from forming, but isn’t that much warmer than the temperature of your body. Sometimes it won’t even feel that warm to the touch.

This is different than a lot of heat tape that can be purchased at stores: contestant wattage cable can get much hotter and can even be dangerous if you overlap them. Not our cable, however.

Pipe Freeze Pro

Pipe Freeze Pro can touch itself, overlap with itself, or be wrapped around itself on the pipe. It won’t get too hot because not only is it designed to have a maximum output temperature that is less than 100ºF, it is self-regulating –so it’s output adjusts to the ambient temperature near the cable.

On Heat Tape Pro:

Every Length of Heat Tape Pro has a cord length of 10-feet that is not included in the listed/state length. Meaning: A 100-foot Heat Tape pro will have a 100 feet of heated cable + a 10-foot unheated power cord.

On Pipe Freeze Pro:

Every Length of Pipe Freeze Pro has a cord length of 3-feet (36″) that is not included in the listed/state length. Meaning: A 30-foot Heat Tape pro will have a 30 feet of heated cable + a 3-foot unheated power cord.

Self-Regulating Heat Tape will draw variable Power depending on the ambient temperature. It draws more power when temperatures are cold and less power when temperatures are warmer. However when the self-regulating cable is plugged in, it is always working, even if only slightly drawing power in warm temperatures. Adding the temperature-controlled switch like ThermaCord to plug-in heat tape or a Thermostatic Controller with Sensor to field assembled cable, will cut the supply of power to your Heat tape when it is not needed. 

This will save you energy Costs.

The short answer is NO. Self-regulating heat cable does not turn itself on and off automatically. To do that you need to put the cable on a switched circuit or outlet or on a controller. Of course, you can also be old-school about it and simply plug and unplug as needed. 

“Self-Regulating” refers to the fact that these cables are temperature sensitive. Due to their construction, these cables sense changes in temperature along their entire length, demanding more power as temps fall and less when they rise. 

PipeFreeeze Pro™, Pipe Freeze Protection Solution has a built in thermostatic switch, meaning it will turn on and off on it’s own.

Heat Tape Pro™, does not contain a built-in thermostatic controller. We recommend adding the ThermaCord™ Thermostatic controller to turn your Heat Tape PRO to turn the cable on and off with changes in temperature.