As the manufacturer we do not recommend using exension cords but we recognize that many customers do it. If you must use an extension cord, then buy the shortest cord necessary to do the job and make sure it is a 12 gauge thickness.
Trustindex verifies that the original source of the review is Google.
Their customer service is top notch. Super helpful and they even created a diagram that clearly illustrates what needs to be done for my particular project.Posted on Google![]()
Cory GalsterApril 26, 2026Trustindex verifies that the original source of the review is Google.
WOW! I'm a DIYer with a lot of questions living in heavy snow country. Other companies steer me onto chat that they don't answer. Matt of Radiant took all the time I needed & was VERY knowledgeable. I love that they sell gutter heat tape separators (which local outfits had never heard of!). If you also find their website more informative than others... YES!!! I've placed my order knowing it's with the best.Posted on Google![]()
Chris EnglundDecember 18, 2025Trustindex verifies that the original source of the review is Google.
Great product, great communication and great service. Highly recommendPosted on Google![]()
Rick LaFleurSeptember 30, 2025Trustindex verifies that the original source of the review is Google.
I contacted radiant solutions company through their contact us tab on the website. Matt answered my email very promptly. I had a few more questions so I sent him another email and he called me right back by phone instead of chatting back-and-forth n email. He took the time to answer all my questions and give me inside tips on installation. I highly recommend them and I highly recommend Matt as a sales / customer service representative.Posted on Google![]()
Anthony MarinoJuly 9, 2025Trustindex verifies that the original source of the review is Google.
We are so pleased with the service and product from this company. The self regulating pipe heating cables that we have purchased have kept our pipes in our RV from freezing and running smoothly in this super cold winter. They have been easy to install and monitor. I would highly recommend ALL of the products from this company.Posted on Google![]()
Kelly BarnettJanuary 20, 2025Trustindex verifies that the original source of the review is Google.
I've worked with these guys a few times now and they've been super helpful every time and are great to work with!Posted on Google![]()
JJ BlueNovember 16, 2023Trustindex verifies that the original source of the review is Google.
Amazing products and the best customer service! Have used them for a while and will continue to do so. This company is great to work with.Posted on Google![]()
Jason RohlingOctober 17, 2023Trustindex verifies that the original source of the review is Google.
This is a fantastic company with well thought out and high-quality products. The 'kits' for cable ends, tees and terminals are complete and easy to install. All instructions are complete and excellent support is available. The paper installation manual is a complete planning and installation guide. Company support is first rate. Highly recommended vendor.Posted on Google![]()
Mark StiegemeierOctober 2, 2023Trustindex verifies that the original source of the review is Google.
Excellent products from an outstanding company. Very glad everything is American made and it shows! I contacted the company twice before ordering and I received an answer within the hour. Shipping was vey fast since I ordered on Friday and was delivered on Monday! The 10 year warranty is superior and instructions are clear. There is not another heat cable on the market that even come close to these guys.Posted on Google![]()
Paul BaragerAugust 8, 2023Trustindex verifies that the original source of the review is Google.
Great installation of heat tape on two roof sections. Installer showed up on time, did a professional job, and checked that it worked.Posted on Google![]()
Eric BresslerAugust 5, 2023Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more








As the manufacturer we do not recommend using exension cords but we recognize that many customers do it. If you must use an extension cord, then buy the shortest cord necessary to do the job and make sure it is a 12 gauge thickness.
Heat Tape purchased in big-box stores is most often constant wattage heat tape. “Constant Wattage” means: it’s always on. It is always drawing full power and is costing you peak energy expenses, which –over the length of a season can add up huge. Thought you were saving money on that heat tape you got at that home improvement store? Guess again.
Radiant Solutions’ Heat Tape PRO™ heating cable is Self-Regulating. This means, as the temperature gets colder, the cable creates more heat by drawing more power and when it gets warmer it creates less heat by drawing less power. This allows you to consume only the energy you need to help protect your home from damage caused by the ice and cold.
The core of our ice dam heat tape is comprised of two bus wires encased in a material that is infused with carbon. As ambient temperatures decrease, the core material shrinks pulling the bus wires closer to each other, creating more electrical pathways through the carbon which makes the cables heat up. When ambient temperatures get warmer, the inner core expands and the cable demands less energy and creates less heat.
No, not really. Because any control or switch is still going to tell your constant wattage cable to be either off or on at 100% power. It is very binary. Conversely, Self-regulating Heat Tape will output variable temperatures based on the external, ambient temperature. So when it’s 31ºF or 10ºF constant wattage heat tape will always be on full heat, where self-regulating heat tape will only use just enough power to be at the temperature you need to prevent ice dams on the roof or frozen pipes around your property.
Among other things, constant wattage heat cable cannot be overlapped without creating risk of over heating or shorting out. It cannot be used under 15°F, it cannot be used on wood roofs, rubber roofs, metal roofs, or anything other than asphalt shingle roofs. You must clean combustibles such as leaves away from constant wattage cable throughout the operating season. The warranty on most constant wattage heat cable systems is no more than two years. Lastly, unlike self-regulating heat cable systems, constant wattage heat cables cannot be repaired in the field if they are damaged. One knick in the jacketing, and the cable is done.
Installing our heat tape on your standing seam roof can be very effective in combating ice dam formation. There’s two main products used to install heat tape on your standing seam metal roof: The S-5 SR Heat Tape Clip, and the standard ice dam heat tape clip.

Installing Heat Tape on a Standing Seam Roof with the S-5 SR Heat Tape Clip
The S-5 Heat Tape Roof Clip is a new, patented roof clip design specifically for standing seam applications with a focus on ease of install and effectiveness. It is used in conjunction with the S-5 Base, which needs to be purchased separately. The S-5 base is designed to clamp onto the seam of a metal roof as the S-5 Clip holds your ice dam heat tape into position. Can be set up in a single or dual-clip configuration. (See product page for more info)
Installing Heat Tape on a Standing Seam Roof with Standard Roof Clips
There are specific ways/configurations used when installing heat tape on a standing seam / metal roof using standard heat tape clips. The following (2.6 – figure 16.0 & 17.0) shows a snippet of the HeatTape Pro installation manual showing two different clip configurations, more info can be found in the manual itself: Heat Tape Pro installation Manual

Pipe Freeze Pro’s integrated thermostat turns power on and off automatically to the cable to save electricity. The thermostat is the lump located between the power cord and the heat cable. The thermostat triggers the cable to turn on at 37ºF and off at 50ºF, with a sensitivity range of +/- 4ºF. It’s a great feature that makes Pipe Freeze Pro unique among heat cables on the market.
Yes and no. The cable is approved for exposure to wet conditions but you should keep the thermostat dry for proper operation.
No. The thermostat need only be exposed to cold air. It does not hurt to have the thermostat attached to the pipe but it is not necessary. If you choose to attach it to the pipe keep in mind that the thermostat should not be covered with insulation.
No. You want the thermostat to react to the cold environment so it triggers the Pipe Freeze Pro to turn on.
The terms heat cable, heat tape and heat trace are all used interchangeably to described heated cables used to protect pipes from freezing, preventing roof and gutter ice dams from forming and for safeguarding temperature sensitive components.
Other terms we’ve seen used regarding Heat Tape are:
We are building a hand guide to identify what kind of roof you have and find the clips that can/should be used with that roof-type.
View the Guide Explaining What Clips You Need Here
We have a guide on How to Measure for Purchasing Heat Tape that will help you. Once you have your measurements, you can find our Heat Tape Calculator here.
Heat Tape Pro & Piper Freeze Pro can both overlap and/or touch itself in your installation.
It’s fine to overlap your heat tape pro, or have it touching itself in your install. The cable only itself heats up to less than 100ºF at most. This is plenty of warmth to stop ice dams from forming, but isn’t that much warmer than the temperature of your body. Sometimes it won’t even feel that warm to the touch.
This is different than a lot of heat tape that can be purchased at stores: contestant wattage cable can get much hotter and can even be dangerous if you overlap them. Not our cable, however.
Pipe Freeze Pro can touch itself, overlap with itself, or be wrapped around itself on the pipe. It won’t get too hot because not only is it designed to have a maximum output temperature that is less than 100ºF, it is self-regulating –so it’s output adjusts to the ambient temperature near the cable.
See Below
Measuring is not difficult and you can make measurements without going up on your roof or using a ladder if you err on the side of overestimating the distances. Here’s Radiant Solutions Guide to Measuring for Heat Tape, which gives a detailed overview of measuring and some tips and resources, if you think you need it.
Once you have your measurements, you can use our Heat Tape Calculator to help you determine the length of Heat Tape Pro you need, the number of Heat Tape Clips you’ll need, and misc. product considerations.