Radiant Solutions products, including Ice Dam Prevention products such as Heat Tape Pro and Pipe freeze Prevention products like Pipe Freeze Pro can be purchase here at this website or at Amazon.com.
Trustindex verifies that the original source of the review is Google.
Their customer service is top notch. Super helpful and they even created a diagram that clearly illustrates what needs to be done for my particular project.Posted on Google![]()
Cory GalsterApril 26, 2026Trustindex verifies that the original source of the review is Google.
WOW! I'm a DIYer with a lot of questions living in heavy snow country. Other companies steer me onto chat that they don't answer. Matt of Radiant took all the time I needed & was VERY knowledgeable. I love that they sell gutter heat tape separators (which local outfits had never heard of!). If you also find their website more informative than others... YES!!! I've placed my order knowing it's with the best.Posted on Google![]()
Chris EnglundDecember 18, 2025Trustindex verifies that the original source of the review is Google.
Great product, great communication and great service. Highly recommendPosted on Google![]()
Rick LaFleurSeptember 30, 2025Trustindex verifies that the original source of the review is Google.
I contacted radiant solutions company through their contact us tab on the website. Matt answered my email very promptly. I had a few more questions so I sent him another email and he called me right back by phone instead of chatting back-and-forth n email. He took the time to answer all my questions and give me inside tips on installation. I highly recommend them and I highly recommend Matt as a sales / customer service representative.Posted on Google![]()
Anthony MarinoJuly 9, 2025Trustindex verifies that the original source of the review is Google.
We are so pleased with the service and product from this company. The self regulating pipe heating cables that we have purchased have kept our pipes in our RV from freezing and running smoothly in this super cold winter. They have been easy to install and monitor. I would highly recommend ALL of the products from this company.Posted on Google![]()
Kelly BarnettJanuary 20, 2025Trustindex verifies that the original source of the review is Google.
I've worked with these guys a few times now and they've been super helpful every time and are great to work with!Posted on Google![]()
JJ BlueNovember 16, 2023Trustindex verifies that the original source of the review is Google.
Amazing products and the best customer service! Have used them for a while and will continue to do so. This company is great to work with.Posted on Google![]()
Jason RohlingOctober 17, 2023Trustindex verifies that the original source of the review is Google.
This is a fantastic company with well thought out and high-quality products. The 'kits' for cable ends, tees and terminals are complete and easy to install. All instructions are complete and excellent support is available. The paper installation manual is a complete planning and installation guide. Company support is first rate. Highly recommended vendor.Posted on Google![]()
Mark StiegemeierOctober 2, 2023Trustindex verifies that the original source of the review is Google.
Excellent products from an outstanding company. Very glad everything is American made and it shows! I contacted the company twice before ordering and I received an answer within the hour. Shipping was vey fast since I ordered on Friday and was delivered on Monday! The 10 year warranty is superior and instructions are clear. There is not another heat cable on the market that even come close to these guys.Posted on Google![]()
Paul BaragerAugust 8, 2023Trustindex verifies that the original source of the review is Google.
Great installation of heat tape on two roof sections. Installer showed up on time, did a professional job, and checked that it worked.Posted on Google![]()
Eric BresslerAugust 5, 2023Verified by TrustindexTrustindex verified that these reviews were published on Radiant Solutions Company's Google Business Profile. Learn more




Radiant Solutions products, including Ice Dam Prevention products such as Heat Tape Pro and Pipe freeze Prevention products like Pipe Freeze Pro can be purchase here at this website or at Amazon.com.
Good news. Heat Tape Pro and Pipe Freeze Pro are the only heat cables in the world you can see is working. The GlowCap is the LED end cap used to terminate all of our pre-terminated heat cables. If you see the green light glowing at the end of the cable, the cable is working. We also offer a GlowCap End Seal Kit for field assembled cable systems.
Another quite obvious way of determining if your heat cable is working is to feel if it is warm.
We are a family-owned business with less than 10 employees that has been in business since 2016. Our experience with ice dams goes far beyond that: our founder Steve started a business diagnosing and solving Ice Dam problems on customer houses for almost 35 years.
Heat Tape Pro is rated for wet locations and outdoor environments. It is ideally suited for outdoor pipes and can be installed in open drains, such as 4″ PVC pipes for gutter system drainage.
Do not use Pipe Freeze Pro for wet location pipe freeze protection.
Radiant Solutions Self-Regulating Heat Tape changes its heat output based on the temperatures of its surrounding environment. At any given point, depending on the temperatures outside, the cable could be a range of temperatures. However, its peak temperature is not very hot –typically between 60º-85º when operating in a cool environment. Another way to think about it is that as long as the cable is above freezing it will do its job, which is to create and maintain melted pathways through snow and ice.
This gives our Heat Tape a great advantage over the heat tape you can buy in ‘Big Box’ retailers, because it creates enough warmth to effectively do its job, but won’t do damage to surfaces that it touches. Additionally, our heat cable can be overlapped without concern. Heat Tape that is not self-regulating (i.e., ‘constant wattage’) can not do this (they have explicit warnings in the directions not to do this for risk of fire).
We have even witnessed a coil of crappy big box heat tape starting a fire because it got plugged in when it was still coiled. (Yikes!)
Yes. Pipe Freeze Pro can be used on any commonly available pipe material including PEX, PVC, ABS, galvanized steel, copper and cast iron. This cable operates at somewhere between 40ºF and 90ºF so it will not melt anything.
Our cables operate at between 40ºF to 90ºF so they will not melt or damage any surface or material they come into contact with. Except chocolate. Our cables will thoroughly melt chocolate.
Heat Tape purchased in big-box stores is most often constant wattage heat tape. “Constant Wattage” means: it’s always on. It is always drawing full power and is costing you peak energy expenses, which –over the length of a season can add up huge. Thought you were saving money on that heat tape you got at that home improvement store? Guess again.
Radiant Solutions’ Heat Tape PRO™ heating cable is Self-Regulating. This means, as the temperature gets colder, the cable creates more heat by drawing more power and when it gets warmer it creates less heat by drawing less power. This allows you to consume only the energy you need to help protect your home from damage caused by the ice and cold.
The core of our ice dam heat tape is comprised of two bus wires encased in a material that is infused with carbon. As ambient temperatures decrease, the core material shrinks pulling the bus wires closer to each other, creating more electrical pathways through the carbon which makes the cables heat up. When ambient temperatures get warmer, the inner core expands and the cable demands less energy and creates less heat.
No, not really. Because any control or switch is still going to tell your constant wattage cable to be either off or on at 100% power. It is very binary. Conversely, Self-regulating Heat Tape will output variable temperatures based on the external, ambient temperature. So when it’s 31ºF or 10ºF constant wattage heat tape will always be on full heat, where self-regulating heat tape will only use just enough power to be at the temperature you need to prevent ice dams on the roof or frozen pipes around your property.
Among other things, constant wattage heat cable cannot be overlapped without creating risk of over heating or shorting out. It cannot be used under 15°F, it cannot be used on wood roofs, rubber roofs, metal roofs, or anything other than asphalt shingle roofs. You must clean combustibles such as leaves away from constant wattage cable throughout the operating season. The warranty on most constant wattage heat cable systems is no more than two years. Lastly, unlike self-regulating heat cable systems, constant wattage heat cables cannot be repaired in the field if they are damaged. One knick in the jacketing, and the cable is done.